Privacy Notice
How Kyle Digital Marketing collects, uses, protects and manages personal data when you visit this website or submit an enquiry.
1. Who is responsible for your data
Kyle Digital Marketing (“KDM”, “we”, “our” or “us”) is a founder-led website design and SEO practice serving Malaysian small and medium-sized businesses online. For privacy enquiries, access requests or corrections, contact info@kyledigitalmarketing.com.
2. Personal data we may collect
Depending on how you use the website, we may collect:
- your name, business name and email address;
- an optional telephone or WhatsApp number if you choose to provide one;
- your website address, service interest, business goals and enquiry message;
- records of email correspondence and any information you voluntarily provide;
- technical information such as IP address, browser, device type, referring page, visited pages, timestamps and cookie preferences; and
- security and diagnostic information generated when the website or forms are used.
KDM does not ask for identity-card numbers, financial account information or sensitive personal data through the public enquiry forms.
3. Where the data comes from
We receive personal data directly from you when you complete a form or email KDM. Technical and usage data may be generated automatically by the website, server logs, security tools, analytics services and consent-management tools. KDM does not purchase personal contact lists for this website.
4. Why we process personal data
Personal data may be used to:
- respond to your enquiry and understand the website or marketing help you requested;
- prepare a website review, recommendation, proposal or service discussion;
- operate, secure, diagnose and improve the website and its forms;
- measure website usage and conversion performance where analytics consent applies;
- maintain business correspondence and prevent spam, fraud or misuse; and
- meet applicable legal, regulatory or record-keeping requirements.
KDM will not use your enquiry to send unrelated promotional messages without an appropriate choice or consent.
5. Required and optional information
Fields marked as required are needed so KDM can understand and reply to an enquiry. Telephone or WhatsApp details are optional. If required information is not provided, KDM may not be able to respond or provide the requested review.
6. Service providers and disclosure
KDM may use service providers to host the website, deliver email, protect forms, manage consent and understand website performance. These may include Hostinger and Titan Email, Google Analytics, Google reCAPTCHA, Microsoft Clarity, Complianz, WordPress and related website infrastructure providers.
These providers may process limited data on KDM’s behalf under their own security and privacy terms. Personal data may also be disclosed where required by law, to protect legal rights, or in connection with professional advice. KDM does not sell personal data.
7. International processing
Some technology providers may store or process information outside Malaysia. Where this occurs, KDM will use reputable providers and take reasonable steps to ensure that the transfer and processing are protected appropriately.
8. Cookies and analytics
The website uses necessary technologies for security, consent preferences and core operation. With the relevant consent, analytics tools may help KDM understand visits, page use and successful form submissions. The conversion event records a form identifier and form type; it does not send the submitted name, email address, phone number or message to Google Analytics. See the Cookie Policy for details and preference controls.
9. Retention
Unconverted enquiry and correspondence records may be retained for up to 24 months after the last meaningful interaction, unless they become part of an active client relationship or a longer period is reasonably required for legal, security or record-keeping purposes. Technical logs, consent records and analytics information follow operational or provider retention settings and are reviewed periodically.
10. Security
KDM uses reasonable administrative and technical safeguards, including HTTPS, authenticated email delivery, access controls, software maintenance, backups, security headers and consent controls. No internet transmission or storage system can be guaranteed to be completely secure.
11. Your choices and rights
Subject to applicable law, you may ask whether KDM processes your personal data, request access or correction, withdraw consent, object to direct marketing, or request deletion where retention is no longer necessary. Email info@kyledigitalmarketing.com with enough information to identify the relevant record. KDM may need to verify the request before acting.
12. Children
This website is intended for business owners and adult representatives. KDM does not knowingly seek personal data from children under 18 through its enquiry forms.
13. Changes to this notice
KDM may update this notice when its services, website tools or legal obligations change. The latest version will remain available from the website footer.
Notis Privasi
Dengan merujuk kepada Akta Perlindungan Data Peribadi 2010 Malaysia dan pindaan yang terpakai, notis ini menerangkan cara Kyle Digital Marketing (“KDM”, “kami”) mengumpul, menggunakan, melindungi dan mengurus data peribadi apabila anda melawat laman web ini atau menghantar pertanyaan.
1. Pihak yang bertanggungjawab
KDM ialah perkhidmatan reka bentuk laman web dan asas SEO yang diterajui pengasas untuk perusahaan kecil dan sederhana di Malaysia. Untuk pertanyaan privasi, permintaan akses atau pembetulan, hubungi info@kyledigitalmarketing.com.
2. Data yang mungkin dikumpul
- nama, nama perniagaan dan alamat e-mel;
- nombor telefon atau WhatsApp secara pilihan;
- alamat laman web, perkhidmatan yang diminati, matlamat perniagaan dan mesej pertanyaan;
- rekod surat-menyurat yang anda berikan secara sukarela; dan
- maklumat teknikal seperti alamat IP, pelayar, jenis peranti, halaman rujukan, halaman yang dilawati, masa lawatan dan pilihan kuki.
KDM tidak meminta nombor kad pengenalan, maklumat akaun kewangan atau data peribadi sensitif melalui borang pertanyaan awam.
3. Sumber dan tujuan pemprosesan
Data diterima terus daripada anda melalui borang atau e-mel, serta melalui log pelayan, alat keselamatan, analitik dan pengurusan persetujuan. Data digunakan untuk membalas pertanyaan, menyediakan semakan atau cadangan, mengendalikan dan melindungi laman web, mengukur prestasi dengan persetujuan yang sesuai, mencegah penyalahgunaan dan memenuhi keperluan undang-undang yang terpakai.
4. Maklumat wajib dan pilihan
Medan yang ditandakan wajib diperlukan untuk memahami dan membalas pertanyaan. Nombor telefon atau WhatsApp adalah pilihan. Tanpa maklumat wajib, KDM mungkin tidak dapat memberikan maklum balas atau semakan yang diminta.
5. Pendedahan dan penyedia perkhidmatan
KDM boleh menggunakan Hostinger dan Titan Email, Google Analytics, Google reCAPTCHA, Microsoft Clarity, Complianz, WordPress serta penyedia infrastruktur berkaitan untuk pengehosan, e-mel, keselamatan, persetujuan dan analitik. Data juga boleh didedahkan apabila diwajibkan oleh undang-undang atau untuk melindungi hak yang sah. KDM tidak menjual data peribadi.
6. Pemprosesan di luar Malaysia
Sesetengah penyedia teknologi mungkin menyimpan atau memproses maklumat di luar Malaysia. KDM memilih penyedia yang bereputasi dan mengambil langkah munasabah untuk melindungi pemindahan dan pemprosesan tersebut.
7. Kuki, analitik dan penyimpanan
Teknologi yang perlu digunakan untuk keselamatan, operasi dan penyimpanan pilihan persetujuan. Dengan persetujuan yang berkaitan, alat analitik boleh mengukur penggunaan halaman dan penghantaran borang yang berjaya tanpa menghantar nama, e-mel, nombor telefon atau kandungan mesej kepada Google Analytics. Sila baca Polisi Kuki.
Rekod pertanyaan yang tidak menjadi projek boleh disimpan sehingga 24 bulan selepas interaksi bermakna yang terakhir, kecuali tempoh yang lebih panjang diperlukan untuk hubungan pelanggan aktif, keselamatan, rekod atau undang-undang.
8. Keselamatan dan hak anda
KDM menggunakan perlindungan munasabah termasuk HTTPS, penghantaran e-mel yang disahkan, kawalan akses, penyelenggaraan perisian, sandaran, pengepala keselamatan dan kawalan persetujuan. Anda boleh meminta akses atau pembetulan, menarik balik persetujuan, membantah pemasaran langsung atau meminta pemadaman apabila penyimpanan tidak lagi diperlukan, tertakluk kepada undang-undang yang terpakai. Hubungi info@kyledigitalmarketing.com.
9. Kanak-kanak dan perubahan notis
Laman web ini ditujukan kepada pemilik perniagaan dan wakil dewasa. KDM tidak dengan sengaja meminta data kanak-kanak di bawah umur 18 tahun. Notis ini boleh dikemas kini apabila alat, perkhidmatan atau kewajipan berubah.
Last updated / Tarikh kemas kini: 17 July 2026